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Letter Types
Rights and Disputes
Faulty goods, refunds, missing deliveries, bills, flights, debts and deposits.
Browse these lettersLegal Letters
Letters Before Action, data requests, Section 75 claims and formal complaints.
Browse these lettersPersonal Letters
Write to someone in prison, your MP, the King, your future self or a neighbour.
Browse these lettersCivic Letters
Formal letters to your MP at the House of Commons or to the King.
Browse these lettersAll Letter Templates
Rights and Disputes
Faulty Product Complaint
Ask for a repair, replacement or refund for faulty goods under the Consumer Rights Act 2015.
Refusing Refund Letter
Challenge a retailer that refuses a refund you are entitled to.
Missing Delivery Complaint
Claim a refund or replacement for an order that never arrived.
Warranty Claim Letter
Hold a retailer or manufacturer to a warranty and your statutory rights.
Subscription Cancellation Letter
Cancel a subscription in writing and claim back charges taken after you cancelled.
Incorrect Bill Dispute
Dispute a wrong bill from an energy, water, phone or broadband provider.
Poor Service Complaint
Complain about a service that was not carried out with reasonable care and skill.
Flight Delay Compensation
Claim up to £520 per passenger for a delayed or cancelled flight under UK261.
Debt Collection Dispute
Dispute a debt, ask for proof of what is owed or stop unfair collection.
Eviction Notice Response
Reply in writing to a Section 8 notice, a retaliatory eviction or an old Section 21 notice.
Tenancy Deposit Dispute
Get your deposit back from a landlord who is keeping it unfairly.
Repair Request or Complaint to Your Landlord
Ask for repairs, report damp and mould under Awaab's Law, complain, or take it to the Housing Ombudsman.
Letters to Your Landlord
Give notice to end your tenancy, reply to a rent increase, ask to keep a pet, stop harassment or get your holding deposit back.
Letter to Bailiffs
Pause enforcement, offer a payment plan, challenge fees or complain about a bailiff visit.
County Court Judgment (CCJ) Letter
Ask the court to remove or mark a paid CCJ, ask the claimant to agree to set it aside, or offer payments.
DWP Mandatory Reconsideration
Ask DWP to look again at a PIP, DLA, ESA, Universal Credit or other benefit decision, or ask DWP Debt Management for lower overpayment repayments.
Voluntary Termination Letter
End a hire purchase or PCP car finance agreement early and hand the car back under section 99 of the Consumer Credit Act 1974.
Legal Letters
Letter Before Action
Give formal notice that you will start a court claim if you are not paid.
Data Subject Access Request
Ask any organisation for a copy of the personal data it holds about you.
Section 75 Credit Card Claim
Claim from your credit card provider when a purchase goes wrong.
Formal Complaint Letter
Escalate a complaint that has not been resolved to senior management.
Flexible Working Request
Make a statutory flexible working request to your employer, or appeal a refusal.
EHC Needs Assessment Request
Ask your council in England to assess your child for an Education, Health and Care plan. The council must decide within 6 weeks.
HMRC Penalty Appeal
Appeal against a Self Assessment late filing or late payment penalty, with your reasonable excuse, within 30 days.
Party Wall Notice
Serve a party structure, line of junction or excavation notice on your neighbour under the Party Wall etc. Act 1996.
Cease and Desist Letter
Ask a person or company in writing to stop harassment, unwanted contact, a nuisance, use of your work or untrue statements.
Complaint to a Public Body
Complain to HMRC, DVLA, DWP, the Home Office, a council, the NHS, the police and other public bodies, using their own complaints process.
Personal Letters
Write to Someone in Prison
Send a letter to anyone in a prison in England and Wales.
Letter to Your Future Self
Write to yourself and choose the day it is posted, up to 10 years ahead.
Noise Complaint Letter
Ask a neighbour, calmly and in writing, to keep the noise down.
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