PostRight - Professional Complaint Letters

Browse Letter Templates

Choose a category or search all 18 templates below — we print and post every letter by Royal Mail.

What Do You Need To Do Today?

Send the Right Letter, First Time

Choose your letter type, answer a few questions, and we'll print and post it for you by Royal Mail.

Faulty Product Return

Rights & Disputes

Assert your rights under the Consumer Rights Act 2015 for defective goods. Demand repair, replacement, or full refund.

Retailer Refusing Refund

Rights & Disputes

Challenge an unfair refusal to refund. Our letters reference the relevant consumer protection legislation to strengthen your case.

Missing Delivery / Lost Parcel

Rights & Disputes

Claim compensation for items that never arrived or went missing in transit. Assert your rights under consumer law.

Warranty Claim Refusal

Rights & Disputes

Enforce manufacturer or retailer warranty obligations. Cite statutory and contractual warranty rights effectively.

Letter Before Action

Legal

Formal pre-legal notice under the Civil Procedure Rules Pre-Action Protocol. Demand payment or resolution before court proceedings.

Formal Complaint Escalation

Legal

Formally escalate an unresolved complaint to senior management. Reference consumer protection regulations and ombudsman powers.

Subscription Cancellation Refusal

Rights & Disputes

Assert your right to cancel subscriptions and demand refunds for charges after attempted cancellation.

Incorrect Bill Dispute

Rights & Disputes

Challenge incorrect charges on bills from utilities, telecoms, or financial services. Reference Ofgem, Ofcom, or FCA regulations.

Poor Service Complaint

Rights & Disputes

Formally complain about substandard services under the Consumer Rights Act 2015. Demand remediation or compensation.

Flight Delay Compensation

Rights & Disputes

Claim compensation for delayed or cancelled flights under UK261/2004 regulations. We cite the correct legal framework automatically.

Debt Collection Dispute

Rights & Disputes

Challenge unfair debt collection practices or dispute the validity of a debt. Includes CCA request and FCA CONC references.

Section 75 Credit Card Claim

Rights & Disputes

Claim from your credit card provider when a retailer lets you down. Joint and several liability under the Consumer Credit Act 1974.

Data Subject Access Request

Legal

Assert your rights under UK GDPR and the Data Protection Act 2018. Request all personal data held about you.

Write to a Prisoner

Personal

Send a personal letter to someone in prison — formatted to HMP standards.

Write to Your MP

Civic

Contact your Member of Parliament about a local or national issue that matters to you.

Letter to Your Future Self

Personal

Write a letter to yourself, delivered by Royal Mail on a date you choose — up to 10 years from now.

Noise Complaint Letter

Personal

Address neighbor noise issues professionally. Document disturbances formally while maintaining good neighborly relations.

Write to the King

Civic

Send a formal or personal letter to His Majesty The King at Buckingham Palace.