Subscription Cancellation Letter

Assert your right to cancel subscriptions and reclaim charges made after you attempted to cancel.

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Legally referenced Printed & posted via Royal Mail 4 mins to complete From £1.99

Subscription services that continue charging after you've attempted to cancel, make cancellation deliberately difficult, or ignore your cancellation requests are in breach of UK consumer law. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel and to receive a refund for any charges made after a valid cancellation request.

Dark patterns — such as hiding the cancellation option, requiring a phone call during limited hours, or simply not processing your request — are increasingly scrutinised by the Competition and Markets Authority (CMA). A formal written cancellation letter creates a clear paper trail and puts the company on notice that you are aware of your rights.

PostRight generates a firm, professionally worded subscription cancellation letter citing the relevant legislation and demanding a refund for any post-cancellation charges. Your letter is printed and posted via Royal Mail First Class.

What's included in your letter

  • Formal notice of cancellation with the date your cancellation was first requested
  • Demand for a refund of all charges made after the cancellation date
  • Reference to the Consumer Contracts Regulations 2013
  • Notice of referral to the CMA or relevant ombudsman if not resolved
  • Specific deadline for the company to confirm cancellation and issue any refund

Legal basis: Consumer Contracts Regulations 2013 / Consumer Rights Act 2015

Frequently Asked Questions

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PostRight prints and posts your letter via Royal Mail First Class — no printing, no stamps, no hassle.

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From £1.99 · Printed & posted by Royal Mail