Privacy Policy

Last updated: 7 March 2026

PostRight Ltd ("we", "us", "our", or "Company") operates the PostRight website and service.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:
  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
• Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Use of Data

PostRight Ltd uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To gather analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data Retention

PostRight retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

• Order data (including sender and recipient details) is retained for 6 years in accordance with UK tax and legal requirements.
• Incomplete checkout records (pending orders) are retained for 48 hours and then deleted or anonymised if no payment was completed.
• Saved drafts are retained until deleted by the user or until the associated order is completed, at which point the draft is automatically deleted.
• Marketing opt-in records are retained for the duration of the account and for 6 years after account deletion in accordance with UK legal requirements.

Marketing Communications

PostRight takes your privacy seriously and only sends marketing and re-engagement emails in strict compliance with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

• PostRight sends marketing and re-engagement emails only to users who have explicitly opted in by ticking the "Send me helpful reminders and tips from PostRight" checkbox at checkout or signup.
• These emails may include reminders about incomplete orders, saved drafts, and helpful tips related to the PostRight service.
• You can withdraw your consent at any time by clicking the unsubscribe link in any email from PostRight. Withdrawal of consent will take effect within 24 hours.
• PostRight does not share your email address with third parties for marketing purposes.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@postright.co.uk