Warranty Claim Letter UK
Enforce your manufacturer or retailer warranty — cite your statutory and contractual rights to demand repair or replacement.
Write My Letter Now →When a product fails within its warranty period and the manufacturer or retailer refuses to honour the warranty, you have both contractual and statutory rights to pursue a remedy. Under the Consumer Rights Act 2015, goods must be of satisfactory quality and durable — meaning they should last a reasonable amount of time. A warranty refusal does not extinguish these rights.
Warranty claim refusals often cite exclusions in the small print, claim the product has been misused, or simply go unanswered. A formal warranty claim letter that references both the warranty terms and your statutory rights under UK law is far more effective than a phone call or online chat.
PostRight generates a clear, professionally worded warranty claim letter tailored to your situation, citing the relevant legislation and the specific remedy you're seeking. Your letter is printed and posted via Royal Mail First Class.
What's included in your letter
- ✓Clear description of the product fault and when it occurred
- ✓Reference to the warranty terms and your statutory rights
- ✓Demand for repair, replacement, or refund within a specified timeframe
- ✓Challenge to any warranty exclusion that may be unfair or unlawful
- ✓Notice of escalation to Trading Standards or small claims court if ignored
Legal basis: Consumer Rights Act 2015 / Sale of Goods Act 1979
Frequently Asked Questions
Ready to send your letter?
PostRight prints and posts your letter via Royal Mail First Class — no printing, no stamps, no hassle.
Start Your Letter Now →From £1.99 · Printed & posted by Royal Mail