Got a letter from Mortimer Clarke Solicitors? Here's how to respond.

This guide explains who Mortimer Clarke Solicitors Limited is, what their letters typically look like, your rights, and how to send a formal response by Royal Mail.

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Mortimer Clarke Solicitors Company Details

Registered name
Mortimer Clarke Solicitors Limited
Registered office
16-22 Grafton RoadWorthing, West SussexBN11 1QP
Companies House number
06211733
FCA reference
912356

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About Mortimer Clarke Solicitors

Mortimer Clarke Solicitors Limited is a firm of solicitors in Worthing, established in 2007, and part of the Cabot Credit Management group, which belongs to Encore Capital Group. It is licensed by the Solicitors Regulation Authority (SRA number 622915) and authorised by the FCA (FRN 912356).

Mortimer Clarke describes itself as a specialist litigation law firm that acts for debt purchasers and lenders. In practice its letters are often about debts owned by Cabot. It sends letters before claim, issues county court claims, and after a judgment it can ask the court for enforcement, such as an attachment of earnings order, a charging order or a warrant of control.

A letter before claim from Mortimer Clarke means court action is being considered, but it is not a court claim. You have 30 days from the date at the top of the letter to reply. Use that time to check the debt, ask for the documents behind it and reply in writing.

Group Structure

Cabot Financial Debt Recovery Services Limited

Cabot group company that owns more than 75% of Mortimer Clarke Solicitors Limited, according to Companies House.

Cabot Credit Management

Debt purchaser whose accounts Mortimer Clarke often acts on. Encore Capital Group lists Mortimer Clarke as its consumer credit litigation business in the UK.

Encore Capital Group

United States parent group of Cabot Credit Management. Mortimer Clarke appears in its list of subsidiaries.

What a Mortimer Clarke Solicitors Letter Typically Looks Like

  • A Letter before Claim on Mortimer Clarke Solicitors headed paper, naming the client that owns the debt, often a Cabot company, and the original lender.
  • A response pack sent with the letter: an information sheet, a reply form and a financial statement, which the Pre-Action Protocol for Debt Claims requires.
  • A deadline of 30 days from the date at the top of the letter, after which a county court claim may be issued if you have not replied.
  • Phone numbers 0330 045 0779 and 0333 121 4454, and an online portal where you can make payments or plan a budget.
  • If there is no reply, a county court claim for the debt, usually adding court fees and fixed solicitors' costs, and sometimes statutory interest at 8%.
  • After a county court judgment, letters about enforcement: an attachment of earnings order, a charging order or a warrant of control.

Your Rights

Pre-Action Protocol for Debt Claims

Before suing, a creditor must send a Letter of Claim with an information sheet, a reply form and a financial statement. You have 30 days from the date at the top of the letter to reply (paragraph 3.4). Once you reply, the creditor should wait at least 30 days from receiving your reply form, or from sending documents you asked for, before starting court action (paragraph 4.2).

Consumer Credit Act 1974 (sections 77 and 78)

You can ask for a copy of the credit agreement under section 77 (fixed-sum credit) or section 78 (running-account credit). While it is not provided, the agreement cannot be enforced.

Limitation Act 1980 (section 5)

Most consumer debts become statute-barred six years after your last payment or last written acknowledgement. A court claim on a statute-barred debt can be defended on that basis.

Notice of assignment

When a debt is sold, you must be told in writing for the buyer to sue in its own name (section 136 of the Law of Property Act 1925). You can ask for a copy of the notice of assignment.

Complaints

Mortimer Clarke acknowledges complaints within 5 working days and aims to give a final response by week 8 (complaints@mortimerclarke.co.uk, or Complaints, PO Box 130, Blyth, NE24 9FA). Some complaints can then go to the Financial Ombudsman Service within 6 months, and concerns about a solicitor's conduct can go to the Solicitors Regulation Authority.

Common Mortimer Clarke Solicitors Scenarios

A letter before claim for a debt you do not recognise

Reply within the 30 days using the reply form and say that you dispute the debt. Ask for a copy of the credit agreement, the notice of assignment showing who bought the debt, and a statement of account. Under paragraph 4.2 of the protocol, the creditor should not start court action until at least 30 days after it receives your reply form, or 30 days after it sends the documents you asked for, whichever is later.

A debt that may be statute-barred

Under section 5 of the Limitation Act 1980, most consumer debts become statute-barred six years after your last payment or last written acknowledgement, whichever is later. If that applies, say so in writing and do not pay or admit the debt before checking.

You need time to get debt advice

The reply form lets you say that you are getting debt advice. Under paragraph 4.3 of the protocol, the creditor should allow reasonable extra time for you to get it. Free advice is available from StepChange and National Debtline.

You want to offer a payment plan

You can offer affordable instalments in your reply. Under paragraph 4.4 of the protocol, both sides should try to agree an amount based on your income and spending, and a rejected offer should be explained in writing.

A county court claim form has arrived

A claim form is a court document. You normally have 14 days from service to respond, and filing an acknowledgment of service gives you 28 days from service to file a defence. If you ignore it, judgment can be entered by default.

A letter that claims to be from Mortimer Clarke but looks wrong

In July 2025 the Solicitors Regulation Authority published a scam alert about someone falsely using the firm's name to send a client intake form. Check any letter against the details on the firm's own website before you pay or share personal information.

Dispute the Debt by Post

Our debt collection dispute letter is written from your answers in the letter builder. Depending on what you tell us, it can say you do not recognise the debt, dispute the amount, or that it is already paid or statute-barred, and it can ask for the Default Notice and Notice of Assignment. Check the finished letter before you pay, then we print it and post it by Royal Mail.

  • Disputes the debt and asks them to prove it
  • Cites the law that fits your answers
  • Gives them 30 days to reply
  • Says you will complain to the Financial Ombudsman Service if they do not
  • Asks for contact in writing only, if you choose

Dispute This Debt

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  • Printed and posted by Royal Mail
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Frequently Asked Questions

No. Mortimer Clarke Solicitors Limited is a real firm of solicitors in Worthing, licensed by the Solicitors Regulation Authority (SRA number 622915), authorised by the FCA (FRN 912356) and registered at Companies House under number 06211733. Scammers have used its name, so check any letter against its own website before you pay.

Need Free, Confidential Debt Advice?

Free regulated support is available from UK debt charities including StepChange, Citizens Advice and National Debtline.

View free debt advice resources

Other Debt Collection Agencies

Lowell Financial

One of the UK's largest debt buyers, based in Leeds. Buys unpaid debts from banks, lenders, phone networks and utilities.

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Cabot Financial

Long-established UK debt buyer based in Kings Hill, Kent, and part of the US-listed Encore Capital Group.

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Moorcroft Debt Recovery

Stockport collection agency trading since 1985. Usually collects for the original creditor rather than buying the debt.

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Intrum

UK arm of Intrum, a large European debt group, based in Reigate, Surrey. Formerly known as 1st Credit.

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PRA Group

London-based UK arm of US debt buyer PRA Group. Often buys older debts, some of which may be statute-barred.

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Hoist Finance / Robinson Way

Hoist Finance UK bought bank debts and Robinson Way collected them. Both moved to Lowell Group in 2022.

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Shire Recoveries

Commercial debt collector in Tamworth, Staffordshire, chasing business debts, often for Azzurro Associates.

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Azzurro Associates

Fareham-based buyer of business debts, such as SME loans, merchant cash advances and business credit cards.

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Drydens Solicitors

Leeds debt recovery law firm acting as the in-house solicitors for Arrow Global Group's debt portfolios.

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BW Legal

Independent Leeds solicitors chasing parking charges, council tax, utility and other debts for their clients.

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Wescot Credit Services

Collection agency founded in Scotland in 1983, collecting for banks, utilities and telecoms. Owned by Cabot since 2017.

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Link Financial

Debt buyer and collector with offices in London and Caerphilly. Usually owns the debt it is chasing.

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Advantis Credit

Stoke-on-Trent collection agency working for HMRC, DVLA, the Legal Aid Agency, utilities and telecoms firms.

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Overdales Solicitors

Lowell group law firm in Leeds. Sends letters of claim and takes court action on debts that Lowell owns.

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Credit Resource Solutions

Halifax collection agency, also called CRS or myCRS. Collects for lenders, insurers, telecoms and energy firms.

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Resolvecall

Paisley collection agency working for banks and lenders. Uses letters, calls, texts and home visits.

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CCS Collect

Croydon collection agency used by HMRC and the DVLA. Trading name of Commercial Collection Services Ltd.

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DCBL

Runcorn debt recovery and High Court enforcement firm. Collects private parking charges for operators.

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Ready to Respond to Mortimer Clarke Solicitors?

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