TV Licensing Postal Address for Letters
All TV Licensing post goes to Darlington, with a different first line for each kind of complaint. Find the right one below, then write your letter and we print it and post it for you by Royal Mail.
From £2.49 including printing and postage
- No printer or Post Office trip
- See the finished letter before you pay
- Order by 2.30pm for same-day posting
Quick Answer
- General letters
- DL98 1TL
- No licence needed
- DL98 1TL
- Complaints
- Customer Relations
- Phone
- 0300 790 0368
Every TV Licensing address uses the postcode DL98 1TL.
Letters
Use this address for general letters, and to tell TV Licensing you do not need a licence.
General letters and no licence needed
General letters, and telling TV Licensing you do not need a licence. You can also do this online or by phone on 0300 790 6114.
TV LicensingDarlingtonDL98 1TLTV Licensing gives no street for this address. Our letter form asks for a town as well, so the Write to this address button puts United Kingdom on that line.
Write to this addressComplaints
TV Licensing uses a different first line for each kind of complaint. All of them use the postcode DL98 1TL.
General complaints
Most complaints about TV Licensing.
Customer RelationsTV LicensingDarlingtonDL98 1TLWrite to this addressPayment card complaints
Complaints about the TV Licensing payment card scheme.
Payment Card Customer RelationsTV LicensingDarlingtonDL98 1TLWrite to this addressSavings card complaints
Complaints about the TV Licensing savings card scheme.
TSC Customer RelationsTV LicensingDarlingtonDL98 1TLWrite to this addressTaking it to the BBC
If you are unhappy with TV Licensing's final answer to your complaint.
Director of Revenue and Customer ManagementBBC TV LicensingCustomer RelationsTV LicensingDarlingtonDL98 1TLWrite within 20 working days of TV Licensing's final answer.
Write to this addressDispute Resolution Ombudsman
The last step, after the BBC has answered your complaint. It is free.
Dispute Resolution OmbudsmanPremier House1-5 Argyle WayStevenageHertsSG1 2ADThe Ombudsman takes complaints through its website, or by phone on 0333 241 3209.
Addresses checked against tvlicensing.co.uk on 18 October 2026.
How It Works
- 1Pick the right addressFind the team you need below and press Write to this address. We fill in the address for you.
- 2Write your letterType your letter in our editor, or upload a PDF you have already written. You see the finished letter before you pay.
- 3We print it and post itOrder by 2.30pm on a working day and we post it the same day by Royal Mail. Choose a tracked or signed for service if you want a record that it arrived.
Telling TV Licensing You Do Not Need a Licence
You can tell TV Licensing you do not need a licence online, by phone on 0300 790 6114, or by writing to TV Licensing, Darlington, DL98 1TL. Your confirmation will tell you how long it lasts.
How TV Licensing Complaints Work
Start with Customer Relations, or with Payment Card or TSC Customer Relations if your complaint is about one of those schemes. If you are still unhappy, your complaint can go to the Operations Director at TV Licensing, Darlington, DL98 1TL.
After that, you can take it to the BBC within 20 working days of the Operations Director's reply. The BBC aims to answer complex complaints within 35 working days. The final step is the Dispute Resolution Ombudsman, which is free.
BBC Programme Complaints
TV Licensing does not handle complaints about BBC programmes. Those go to the BBC at PO Box 1922, Darlington, DL3 0UR.
Refunds
TV Licensing handles refunds through its online refund form, up to two years after your licence expires. You may have to print the form and send evidence.
More Ways to Send
Frequently Asked Questions
TV Licensing, Darlington, DL98 1TL.
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