Do I need a street name for a BX9 address?

No. GOV.UK says you do not need a street name, city name or PO box when you write to an HMRC BX address.

Can PostRight send original documents to HMRC?

No. We print your letter and post it, so we cannot send originals. If HMRC asks for original documents, post them yourself to the address HMRC gives for them.

Can I pay HMRC by cheque through PostRight?

No. We print and post letters, so we cannot send a cheque. HMRC takes Self Assessment cheques by post at HMRC, Direct, BX5 5BD, with your 10 digit UTR followed by the letter K on the back.

Can a courier deliver to an HMRC BX address?

No. BX addresses are for Royal Mail. HMRC gives a separate address for couriers: HM Revenue and Customs, Central Mail Unit BP5001, Benton Park View, Newcastle Upon Tyne, NE98 1ZZ. We post by Royal Mail, so BX addresses are fine.

HMRC Postal Address for Letters

Q: How do I complain to HMRC by post?

Write to the complaints address for your tax, listed on this page, and include your reference number if it appears on any letter from HMRC. If you are still unhappy after HMRC's second review, you can go to the Adjudicator's Office.

HMRC uses a different address for each kind of tax. Find the right one below, then write your letter and we print it and post it for you by Royal Mail.

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Quick Answer

Self Assessment: BX9 1AS
PAYE and Income Tax: BX9 1AS
National Insurance: BX9 1AN
VAT: BX9 1WR
Income Tax complaints: BX9 1AB

Full addresses are below. You do not need a street name or town for a BX postcode.

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Tax and Benefit Questions

Use these addresses for questions about your tax or Child Benefit. If you are replying to a letter from HMRC, use the address printed on that letter.

Self Assessment

Questions about your Self Assessment tax return.

Self AssessmentHM Revenue and CustomsBX9 1ASUnited Kingdom

To correct a paper tax return, HMRC asks you to write amendment on each page and include your name and Unique Taxpayer Reference (UTR).

Write to this address

PAYE and Income Tax

Questions about tax on your wages or pension, and other Income Tax questions.

Pay As You Earn and Self AssessmentHM Revenue and CustomsBX9 1ASUnited Kingdom

Same postcode as Self Assessment, with a different first line.

Write to this address

National Insurance

All National Insurance questions.

PT Operations North East EnglandHM Revenue and CustomsBX9 1ANUnited Kingdom

If you ask for your National Insurance number by post, HMRC says it can take up to 10 working days to arrive.

Write to this address

VAT

General VAT questions and letters with attachments.

BT VATHM Revenue and CustomsBX9 1WRUnited Kingdom

HMRC says replies may take longer than 15 working days.

Write to this address

Corporation Tax

General Corporation Tax questions for your company.

Corporation Tax ServicesHM Revenue and CustomsBX9 1AXUnited Kingdom

Put your company's Unique Taxpayer Reference (UTR) in the letter and on the first page of any documents you send.

Write to this address

Child Benefit

Child Benefit questions and complaints.

HM Revenue and Customs, Child Benefit OfficePO Box 1Newcastle upon TyneNE88 1AAUnited Kingdom

Original documents, such as passports or birth certificates, go to a different address: Child Benefit Office, Washington, Newcastle upon Tyne, NE88 1ZD.

Write to this address

Complaints About HMRC

HMRC asks for the word Complaint on the front of the envelope. Your letter goes in a window envelope, so the address shows on the front, and every complaints address below includes the word Complaints. Include your reference number if it appears on any letter from HMRC.

Income Tax and Self Assessment complaints

Complaints about PAYE, Income Tax or Self Assessment.

PAYE and Self Assessment ComplaintsHM Revenue and CustomsBX9 1ABUnited Kingdom

Write to this address

National Insurance and employer complaints

Complaints about National Insurance or HMRC's service to employers.

NIC and EO ComplaintsHM Revenue and CustomsBX9 1AAUnited Kingdom

Write to this address

Debt Management complaints

Complaints about how HMRC is collecting tax you owe.

Debt Management ComplaintsHM Revenue and CustomsBX9 1JTUnited Kingdom

Write to this address

Compliance check complaints

Complaints about a compliance check or an HMRC enquiry into your tax.

Customer Compliance ComplaintsHM Revenue and CustomsBX9 2ABUnited Kingdom

Write to this address

Online services complaints

Complaints about HMRC's online services.

HMRC Digital ServicesComplaints UnitS1755NewcastleNE98 1ZZUnited Kingdom

Write to this address

The Adjudicator's Office

If you are still unhappy after HMRC's first and second reviews of your complaint.

The Adjudicator's OfficePO Box 11222NottinghamNG2 9AD

The Adjudicator's Office asks you to use its online form. Post is the fallback, on its own printed form. It can normally accept a complaint up to 6 months after HMRC's second review.

Addresses checked against GOV.UK on 17 October 2026.

How It Works

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1Pick the right addressFind the team you need below and press Write to this address. We fill in the address for you.
2Write your letterType your letter in our editor, or upload a PDF you have already written. You see the finished letter before you pay.
3We print it and post itOrder by 2.30pm on a working day and we post it the same day by Royal Mail. Choose a tracked or signed for service if you want a record that it arrived.

Why HMRC Addresses Have No Street

Most HMRC addresses end in a BX postcode. These are Royal Mail postcodes for organisations that only receive post, and GOV.UK says you do not need a street name, town or PO box when you use one. GOV.UK writes each address as a team name, HM Revenue and Customs, the postcode and United Kingdom.

Our letter form asks for a town, so the Write to this address buttons put United Kingdom on that line, as GOV.UK does.

What to Put in Your Letter

Give your full name and address, and the reference HMRC uses for you: your National Insurance number, Unique Taxpayer Reference (UTR) or VAT number. HMRC's complaints guide asks for these too.

Say what happened and when, and what you would like HMRC to do. If you are replying to a letter from HMRC, quote any reference number it gives.

How Long HMRC Takes to Reply

HMRC publishes its current reply times on GOV.UK, in a tool called Check when you can expect a reply from HMRC, which it updates weekly. For general VAT letters, it says replies may take longer than 15 working days.

Complaining About HMRC

Complain to HMRC first. HMRC carries out a first review, and if you are still unhappy you can ask for a second review. After both, you can go to the Adjudicator's Office, which is free and independent. Your MP can also refer your complaint to the Parliamentary and Health Service Ombudsman.

HMRC may refund reasonable costs, such as postage, phone calls and professional fees, so keep your receipts.

More Ways to Send

DVLA Postal AddressAddresses for licences, vehicles and complaints Tracked LettersSee when your letter is delivered Recorded DeliverySigned for on delivery

Frequently Asked Questions

Self Assessment, HM Revenue and Customs, BX9 1AS, United Kingdom. You do not need a street name or town.

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